Customer Management - Energy Supply / Metering Services | Energieversorgung / Metering Services: Kundenmanagement
akut... HR Consulting GmbH
Job Summary
This role involves ensuring the smooth operation of metering services within the energy sector, focusing on customer management and service provider coordination. Day-to-day tasks include overseeing external service providers, ensuring efficient work preparation, and supporting quality assurance for metering processes. The ideal candidate will have a technical or commercial background, knowledge of energy regulations, and experience with relevant IT systems. This position offers an opportunity to contribute to process optimization, manage customer-driven initiatives, and ensure compliance with safety and environmental standards in a dynamic energy company. It's an attractive opportunity for professionals looking to apply their skills in a reputable organization with flexible working conditions.
Required Skills
Education
Completed technical or commercial training with further qualification (e.g., Business Administrator in Energy)
Experience
- Professional experience in managing external service providers
- Experience with modern communication media
- Professional experience in customer-oriented roles
- Professional experience in team collaboration
Languages
Additional
- Knowledge of relevant legal and regulatory frameworks (e.g., EnWG, Strom- und GasGVV, GPKE, GeLiGas); Knowledge of tariff and contract structures; Knowledge of IT billing systems; Work location in Frankfurt am Main; Unbefristeter Arbeitsvertrag (Permanent employment contract)
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