Application Manager Back Office | Application Manager Back Office (m/w/d)
kraftwerk
Job Summary
Join a dynamic team as an Application Manager, supporting leading energy utility companies with a cloud-based sales control software. In this role, you will be the primary point of contact for customers, addressing their technical and functional inquiries, and configuring complex system components. You'll play a crucial part in bug analysis, problem-solving, and ensuring system stability through quality assurance during updates. Beyond technical support, you will conduct customer trainings, manage incoming requirements, and act as a vital communication link between clients and the development team. This position is ideal for someone with a strong technical understanding, excellent communication skills, and a passion for driving the digital transformation in the energy sector.
Required Skills
Education
Degree in Business Informatics or equivalent qualification
Experience
- 2+ years of professional experience in a service-oriented environment with a focus on customer consulting
- Good technical understanding of complex systems
- Ability to analyze and systematically process complex issues
Languages
Additional
- Not specified
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