IT Service Technician 2nd Level | IT Servicetechniker im 2nd Level (m/w/d)

Job Summary

This role is for an IT Service Technician 2nd Level in Wolfsburg, joining a leading European IT company specializing in comprehensive IT solutions and system house/e-commerce services. You will be responsible for providing essential IT support, managing tickets across 1st, 2nd, and occasionally 3rd level, and playing a key part in the digital transformation. Day-to-day tasks include installing and reimaging notebooks, supporting employee onboarding/offboarding, managing accounts in Azure AD, and maintaining the knowledge base. The ideal candidate will have a background in IT, experience in user support or field service, and proficiency with various IT devices and systems. This position offers a long-term perspective, structured working hours, and a diverse international work environment, with the potential for direct employment after an initial temporary contract.