Network Support Specialist | Netzwerk Support (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Sep 8, 2025
Full-time
Permanent

Job Summary

This role involves providing essential remote network support for an IT service provider's end-client, the DLR. The specialist will be responsible for supporting router, switch, and Access Point issues, performing installations and patches, and troubleshooting network environments. Day-to-day tasks also include first and second-level hardware support, configuring standard applications, and meticulously documenting all activities within a ticketing system. This position offers an excellent opportunity to work with one of Europe's leading IT service companies, providing a stable work environment with competitive compensation, potential for permanent employment, and strong career advancement prospects within a flat hierarchy.

Required Skills

Education

Completed apprenticeship as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • Professional experience in network support
  • Professional experience in standard hardware support

Languages

German (Fluent)English (Basic)

Additional

  • Valid driver's license (PKW Führerschein)