IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the first point of contact for users experiencing technical issues. Day-to-day tasks involve providing user support for disruptions and problems, identifying and verifying errors, and resolving issues remotely. The specialist will also prioritize and classify inquiries using a ticketing system, and meticulously document and maintain data in a knowledge base. This position is attractive due to the opportunity to work with a leading IT service provider, offering excellent career prospects, attractive compensation, and comprehensive professional development opportunities. The ideal candidate will have a background in IT system integration or a similar field, strong experience in user support, and excellent knowledge of common hardware and software, particularly within a Microsoft environment.