IT Support Specialist | IT Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing comprehensive IT support for a leading European IT service provider, working directly with their end-customer, Michelin. Day-to-day tasks include troubleshooting PC functions, updating PCs and mobile devices, and processing support requests via a ticketing system. The specialist will also manage hardware deliveries and disposals, assist the team lead or customer delivery manager with various requirements, and occasionally support network-related tasks. This position offers excellent career opportunities, a competitive salary, and the chance for a permanent role with the client, making it an attractive option for IT professionals seeking stability and growth in a dynamic environment.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification
Experience
- Professional experience in ticket processing with ServiceNow
- Experience in hardware and software support for Windows and mobile devices
Languages
Additional
- Driving license class B
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