IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Karlsruhe, Baden, Baden-Württemberg, Deutschland
Published Sep 8, 2025
Full-time
Permanent

Job Summary

This role involves providing comprehensive IT support for a leading European IT service provider, working directly with their end-customer, Michelin. Day-to-day tasks include troubleshooting PC functions, updating PCs and mobile devices, and processing support requests via a ticketing system. The specialist will also manage hardware deliveries and disposals, assist the team lead or customer delivery manager with various requirements, and occasionally support network-related tasks. This position offers excellent career opportunities, a competitive salary, and the chance for a permanent role with the client, making it an attractive option for IT professionals seeking stability and growth in a dynamic environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Professional experience in ticket processing with ServiceNow
  • Experience in hardware and software support for Windows and mobile devices

Languages

German (Fluent)English (Basic)

Additional

  • Driving license class B