IT Onsite Supporter | IT Onsite Supporter (m/w/d)

Herrmann Personaldienste GmbH

Hamburg, Hamburg, Deutschland
Published Sep 8, 2025
Full-time
Permanent

Job Summary

This role is for an IT Onsite Supporter to join a leading IT service provider in Germany, managing over 600,000 IT workstations globally. The successful candidate will be instrumental in supporting IT projects, including hardware rollouts, and ensuring the smooth operation of diverse system landscapes, particularly within the banking sector. Key responsibilities involve setting up and dismantling IT hardware, providing functional readiness, and performing 1st and 2nd level support for troubleshooting and problem resolution, both remotely and on-site. The position requires a professional with a strong background in IT system integration, excellent MS Office and standard hardware knowledge, and fluent German language skills. This is an attractive opportunity for someone seeking a stable, full-time position with comprehensive support and development opportunities.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • Professional experience in rollouts, installations, and maintenance of IT systems
  • Experience in 1st / 2nd-level support is advantageous

Languages

German (Fluent)

Additional

  • High degree of organizational skills and team orientation; responsible working style