Service Desk / IT Support Specialist | Service Desk / IT Support Mitarbeiter (m/w/d)

Job Summary

This role is perfect for an ambitious IT professional looking to connect people and technology by providing essential IT support. You will be the first point of contact for IT-related queries, offering 1st and 2nd level support via phone and remote desktop solutions. Key responsibilities include managing and dispatching support tickets, ensuring all necessary information is captured, and independently resolving issues to maintain smooth IT operations for various departments. This position offers a dynamic environment with diverse tasks and continuous opportunities for professional growth, allowing you to deepen your expertise in IT systems, infrastructure, support, and security for a prominent technology services provider.