Senior Service Technician | Senior Service Technician (m/w/d)
BWI GmbH
Job Summary
This Senior Service Technician role in Koblenz involves ensuring the digital future of the German armed forces by providing stable, secure, and efficient IT services. Day-to-day tasks include supporting standard software and customer-specific solutions, analyzing and resolving IT, telephony, printer, LAN, and WAN issues using a ticketing system, and executing relocation orders. The ideal candidate will have a completed IT or communication technology education, approximately three years of professional experience in IT, telecommunications, or networking, and fluent German language skills. This position is attractive for IT specialists who want to contribute to Germany's security through challenging digitalization projects within one of the largest and most complex IT infrastructures in Germany, with opportunities for professional development and modern work equipment.
Required Skills
Education
Completed vocational training in IT or Communication Technology (e.g., Electronics Technician for Information and Telecommunication Technology, Information Electronics Technician, IT Specialist, IT System Electronics Technician) or comparable qualification.
Experience
- Approximately 3 years of professional experience in IT, telecommunications, or networking
- Experience in maintenance and operation of conventional 2-wire telecommunication systems
- Professional experience in a government agency setting (ideal)
Languages
Additional
- Driving license Class B
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