Complaint Management Specialist Medical Technology | Sachbearbeiter Beschwerdemanagement Medizintechnik (m/w/d)

Job Summary

This role involves comprehensive complaint management for medical technology products, focusing on transfusion medicine and cell therapy. Key responsibilities include processing complaints via SAP, investigating root causes, and creating detailed English documentation. The specialist will also support R&D projects through laboratory work, measurements, and quality controls, and develop and execute tests using human blood. Effective communication in German and English with various internal and external stakeholders is crucial, alongside ensuring compliance with WIs and SOPs. This position offers an opportunity to apply medical/biological expertise in a dynamic environment, contributing to product quality and R&D innovation, with a potential for permanent employment.