E-File Manager | E-Aktenmanager/in (w/m/d)

Wissenschaftsstadt Darmstadt

Darmstadt, Hessen, Deutschland
Published Sep 5, 2025
Full-time
Permanent

Job Summary

As an E-File Manager, you will be the central point of contact for the operation and further development of e-file software within the city administration. Your day-to-day responsibilities will involve capturing, managing, and prioritizing functional and technical requirements for the e-file software, working closely with all stakeholders and the e-file team. You will organize and steer administrative departments to implement e-file relevant digitalization processes and conceptualize and implement quality measures. This role offers the opportunity to contribute your expertise to the digitalization of a city administration, ensuring a modern and efficient public service. You will join an established team within the Office for Digitalization and IT, benefiting from a secure, permanent position with family-friendly policies in Darmstadt.

Required Skills

Education

Bachelor's degree (or equivalent FH Diploma) in Computer Science, Business Informatics, Administrative Informatics, IT Security, IT Management, or a comparable field; or comparable qualification with 3+ years of relevant professional experience.

Experience

  • 3+ years in E-File Management
  • Extensive experience in application management in operations
  • Good knowledge and experience in Incident, Problem, Change, and Release Management processes
  • Experience in project management

Languages

German (Fluent)

Additional

  • Ability to work at a computer screen (Bildschirmtauglichkeit)
  • Permanent contract
  • Full-time (39 hrs/week), part-time possible