IT Support Specialist | Mitarbeiter IT Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Sep 5, 2025
Full-time
Permanent

Job Summary

This role involves ensuring hardware availability and managing mobile devices for employees at a client in Munich-Sendling. Day-to-day, you will handle 1st level support, troubleshoot issues via a ticketing system, phone, email, or on-site, and escalate complex problems. Key responsibilities include managing mobile phones and tablets using an MDM solution, deploying applications, and performing hardware rollouts, including setup, dismantling, and replacement of devices. You will also contribute to the selection and testing of new mobile devices. This position offers an unlimited contract with excellent long-term career prospects, a supportive team, flexible working hours, and a modern work environment with good public transport access, making it an attractive opportunity for IT professionals.

Required Skills

Education

Completed vocational training in IT, such as IT Specialist for System Integration, IT Customer Service Representative, IT System Electronics Technician, IT System Salesperson, IT Service Technician, or Information Electronics Technician

Experience

  • • Professional experience with a ticketing system or in Mobile Device Management

Languages

German (Fluent)English (Basic)

Additional

  • Class B driving license