Technical Customer Support Specialist | Mitarbeiter (m/w/d) technische Kundenabwicklung

Job Summary

This role involves providing crucial technical support for large-scale hardware and software systems, focusing on troubleshooting, electrical testing, and software management. The ideal candidate will be responsible for analyzing customer reports, error codes, and problem data, as well as supporting development teams with integration projects and prototyping. The position requires hands-on involvement in system retrofitting and on-site customer support. A background in electrical engineering, mechatronics, or IT, coupled with experience in software/IT networks and basic programming skills, is essential. Strong analytical and communication skills, along with a willingness to travel, are key to success in this dynamic customer-facing technical support role.