Technical Customer Support Specialist | Mitarbeiter (m/w/d) technische Kundenabwicklung
Diehl Defence GmbH & Co. KG
Job Summary
This role involves providing crucial technical support for large-scale hardware and software systems, focusing on troubleshooting, electrical testing, and software management. The ideal candidate will be responsible for analyzing customer reports, error codes, and problem data, as well as supporting development teams with integration projects and prototyping. The position requires hands-on involvement in system retrofitting and on-site customer support. A background in electrical engineering, mechatronics, or IT, coupled with experience in software/IT networks and basic programming skills, is essential. Strong analytical and communication skills, along with a willingness to travel, are key to success in this dynamic customer-facing technical support role.
Required Skills
Education
Vocational training in Electrical Engineering, Mechatronics, or Information Technology with further qualification
Experience
- Professional experience in electrical engineering, mechatronics, or information technology
- Experience with software/IT networks (including Linux)
- Basic programming knowledge with JAVA and Python
Languages
Additional
- Willingness to travel between company locations and to customer sites
More Jobs from Diehl Defence GmbH & Co. KG
Team Lead Operational Laboratory / QM Operations | Fachteamleiter Betriebslabor / QM-Operation (m/w/d)
Jul 8, 2025
This role involves establishing a new operational laboratory in Lübben, Germany, and leading its tec...
IT Business Analyst | IT Business Analyst (m/w/d)
Jun 18, 2025
This role involves initiating and planning process optimization measures in collaboration with vario...
IT Security Engineer | IT Security Engineer (m/w/d)
Jun 18, 2025
As an IT Security Engineer, you will be instrumental in designing, implementing, and monitoring adva...