School IT Administrator | Fachinformatiker (m/w/d)
Stadt Troisdorf
Job Summary
The City of Troisdorf is seeking a dedicated School IT Administrator to manage the IT infrastructure across its 19 schools, including primary, secondary, and special education facilities. This role involves providing essential 1st-level support, managing mobile devices like iPads and MacBooks, and assisting schools with digital transformation initiatives. The successful candidate will handle help-desk tickets, advise on hardware procurement, troubleshoot IT issues, and support the use of Microsoft 365. This position is ideal for someone passionate about ensuring reliable technology and efficient IT processes in an educational setting, contributing significantly to the digital learning environments for students and staff.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (IHK)
Experience
- Completed vocational training as an IT Specialist for System Integration (IHK) or at least three years of practical experience in school IT support
- Practical experience in 1st-level support and using ticketing systems
- Professional experience with Mobile Device Management
- Professional experience with various operating systems (Windows, iOS, Android)
Languages
Additional
- Not specified
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