Remote IT System Integrator for Telephony Systems | Remote-Techniker (m/w/d) für Telefonanlagen Mitel-, OpenScape Business- und/oder Innovaphone-Syste

Job Summary

This role is for an IT System Integrator specializing in remote support for telephony systems, specifically Mitel, OpenScape Business, and/or Innovaphone systems. The successful candidate will be responsible for the setup, configuration, and ongoing technical support of these systems, including managing incidents and change requests remotely to ensure system availability. Day-to-day tasks involve customer interaction, supporting field service colleagues, and meticulous system documentation. This position also includes participation in an on-call hotline. The role offers the opportunity to contribute to the future development of telecommunication networks and implement new system functionalities. It's an attractive opportunity for someone with a background in IT/technology and practical experience with the specified telephony systems, who enjoys working independently and collaboratively in a dynamic team.