Working Student IT On-Site Support | Werkstudent (all genders) im IT Vor-Ort-Support in München
DATAGROUP Köln GmbH
Job Summary
As a Working Student in IT On-Site Support in Munich, you will be a crucial part of the IT team, providing direct technical assistance to users. Your daily tasks will include logging and documenting issues in a trouble ticket system, prioritizing, classifying, and escalating incidents. You will also be responsible for installing and configuring hardware and software like desktops, notebooks, and printers, and assisting with IT relocations by setting up workstations and conducting functional and connectivity tests. This role is ideal for an IT or Business Informatics student looking to gain hands-on experience in user support, working with modern technology in a supportive team environment, and earning an attractive hourly wage.
Required Skills
Education
Currently enrolled in Computer Science or Business Informatics degree program. Prior IT vocational training (e.g., IT Specialist for System Integration) is a plus.
Experience
- Professional experience in 1st and 2nd Level user support (preferred)
- Experience with professional trouble ticket systems
Languages
Additional
- Ability to work 20 hours per week.