IT Support Specialist (2nd Level) | Support 2nd Level (m/w/d)

ANG GmbH

Aachen, Nordrhein-Westfalen, Deutschland
Published Sep 3, 2025
Full-time
Permanent

Job Summary

This role is for a technically proficient IT Support Specialist to manage and administer Windows and/or Linux environments. The specialist will be responsible for analyzing, troubleshooting, and resolving technical issues within the IT infrastructure, including networks and server systems. Key responsibilities also include supporting the planning and implementation of system and network architectures, collaborating with 1st and 3rd level support, and contributing to IT process optimization and documentation. The ideal candidate will possess current knowledge of Windows and/or Linux operating systems, experience with network infrastructures, and proficiency in collaboration solutions like Office365 and MS Teams. This position offers an opportunity to work with modern technologies in a dynamic IT environment, contributing to stable and efficient IT operations.

Required Skills

Education

Not specified

Experience

  • Professional experience in Windows and/or Linux operating systems
  • Experience in network infrastructures
  • Experience in IT troubleshooting and problem resolution

Languages

German (Fluent)English (Basic)

Additional

  • Travel required for projects