IT Infrastructure Support Specialist | Sachbearbeiter IT Infrastruktur Support (m/w/d)

FERCHAU GmbH Niederlassung Darmstadt

Frankfurt am Main, Hessen, Deutschland
Published Sep 2, 2025
Full-time
No information

Job Summary

This role is for an ambitious IT Infrastructure Support Specialist to join a team focused on connecting people and technologies for clients. The specialist will primarily support the IT infrastructure on the shop floor, expanding first and second-level IT support within production environments. Key responsibilities include tracking tickets, improving internal processes, and maintaining IT hardware on-site. The position requires a customer-oriented approach and the ability to utilize tools like Remedy and ServiceNow for ticket management. This is an excellent opportunity for a professional to develop their potential, gain practical experience, and contribute to secure and sustainable technology solutions for various clients.

Required Skills

Education

Completed degree in Computer Science/Business Informatics or comparable studies, OR vocational training with a focus on IT and extensive relevant professional experience

Experience

  • Professional experience in IT Infrastructure Support
  • Extensive practical experience in First- and Second-Level IT Support

Languages

German (Fluent)English (Basic)

Additional

  • Not specified