1st and 2nd Level IT Support Specialist | 1st und 2nd Level IT-Supporter (m/w/d)

Job Summary

This role at FERCHAU involves ensuring smooth IT operations and providing crucial support for various IT solutions. The specialist will be responsible for incident reception, error analysis, and resolution, acting as a key communication interface between users and other support teams. Day-to-day tasks include installing, configuring, and administering hardware and software, alongside meticulous documentation. The ideal candidate is tech-savvy, quickly adapts to new tools and frameworks, and possesses strong IT affinity with experience in common operating systems. This position is attractive for professionals passionate about innovation and technology, seeking to contribute to exciting IT projects and smart integration of IT trends.