Junior IT Specialist: 1st and 2nd Level Automotive Support | (Junior) Fachinformatiker: 1st- und 2nd-Level-Support Automotive (m/w/d)

Job Summary

This role involves providing essential 1st and 2nd level IT support within the automotive sector, ensuring smooth operations for users. Day-to-day, you will be responsible for receiving, analyzing, and resolving IT incidents, supporting users with technical issues both on-site and remotely, and managing the installation and configuration of hardware and software. A key part of the role is documenting solutions in a ticketing system, contributing to IT projects, and collaborating with other IT departments. This position is ideal for an IT professional with a background in system integration and initial experience in IT support, offering a chance to grow within a dynamic environment focused on connecting people and technology for leading automotive OEMs and suppliers.