IT Service Manager Automotive | IT-Servicemanager Automotive (m/w/d)

FERCHAU GmbH Niederlassung Karlsruhe City

Karlsruhe, Baden, Baden-Württemberg, Deutschland
Published Sep 2, 2025
Full-time
No information

Job Summary

This role involves connecting people and technology, focusing on creating the perfect match for customers and finding the right experts for various challenges within the automotive industry. The IT Service Manager will be responsible for planning, controlling, and monitoring IT service projects, ensuring adherence to Service Level Agreements (SLAs) and quality standards. Key responsibilities also include coordinating and optimizing IT service processes to enhance efficiency and customer satisfaction, as well as advising internal and external clients on IT-related matters. This position offers an opportunity to contribute to the development and implementation of new IT strategies, supported by a company that values professional and personal development.

Required Skills

Education

Completed degree in Computer Science, Business Informatics, or a comparable qualification

Experience

  • Several years of professional experience in IT service management
  • Professional experience in the automotive sector (ideally)

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified