IT Field Support Specialist | IT Field Support Specialist (w/m/d)

digatus personal GmbH

Dresden, Sachsen, Deutschland
Published Sep 2, 2025
Full-time
Fixed-term

Job Summary

This role is for an IT Field Support Specialist who enjoys being mobile and is technically proficient in Windows environments. The specialist will be responsible for the professional implementation of IT workstations and network infrastructure directly at customer sites. Day-to-day tasks include client rollout and configuration, handling service requests and incidents in a ticket system, troubleshooting Windows client issues, providing user support, assisting with network changes and projects, and maintaining documentation. This position is part of a long-term infrastructure project with a leading IT service provider, offering a professional work environment with clear structures and a focus on customer orientation, supported by an experienced regional team. The role requires travel within Eastern Germany, making it an attractive option for those seeking a varied work routine.

Required Skills

Education

Completed IT vocational training (e.g., Fachinformatiker) or comparable qualifications

Experience

  • • Professional experience with ticket systems like Omnitracker (beneficial)

Languages

Not specified

Additional

  • Driving license Class B required; Valid European ID (required for customer access); Willingness to travel to various locations in Eastern Germany (e.g., Cottbus, Zittau, Jena, Bremen)