IT Service Technician On-Site Support | IT Servicetechniker Vor Ort Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Sep 2, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician specializing in on-site support for client environments of well-known industrial companies across Germany. Day-to-day, you will be responsible for capturing and processing customer inquiries, documenting all activities, operating client systems and applications directly at customer locations, and providing 2nd level support for iOS devices, network infrastructure, and telecommunication components. The ideal candidate will have a completed IT-related education or practical experience, good user knowledge of Office 365 and Windows 10, and initial professional experience in user support. This position offers a secure and appealing workplace, challenging projects, opportunities for professional development, and a flat hierarchy, with the possibility of permanent employment after an initial temporary contract.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, Industrial System Technician, IT Business Management Assistant, PC and Network Specialist, or similar qualification/practical experience in the IT field.

Experience

  • • Initial professional experience in user support

Languages

German (Fluent)

Additional

  • Class B driving license required.