Quality Manager | Qualitätsmanager (m/w/d)

Job Summary

This role involves taking charge of quality management processes, focusing on the evaluation and optimization of complaint-related workflows. The successful candidate will be responsible for handling complaint cases using the 8D method, documenting findings in 8D reports, and initiating root cause analyses to prevent future returns and production issues. Close collaboration with various departments and initial assessment of returned devices are also key aspects. The position is ideal for an experienced professional looking to apply their expertise in a dynamic environment, contributing to the development of sustainable technological solutions for diverse clients.