IT Service Operations Officer | 09-060-2025 IT Service Operations Referent*in (m/w/div)

Job Summary

This role involves supporting leadership in complex technical and organizational matters within IT Service Operations. Day-to-day, you will be steering, analyzing, adapting, and developing intricate internal business and IT processes, as well as creating strategic concepts and decision-making documents for various stakeholders. The position also includes managing quality control and departmental budgeting, personnel planning, and external service provider coordination. You will represent the department in committees and projects, contributing to its strategic evolution. This is an attractive opportunity for a professional with a strong background in IT, particularly within critical infrastructure, who is looking to apply their analytical and leadership skills in a dynamic environment focused on digital transformation.