IT Support Specialist - First Level | IT-Sachbearbeiter- First-Level

Magistrat der Stadt Wetter

Wetter (Hessen), Hessen, Deutschland
Published Sep 1, 2025
Full-time
Permanent

Job Summary

This role involves providing essential first-level IT support for all municipal facilities and properties. Day-to-day tasks include handling IT inquiries and disruptions, performing basic PC installations, setting up workstations, and assisting users with hardware and software issues. The specialist will also be responsible for continuous data backup, user and email account management, ticket tracking, and contributing to the implementation of new IT tools and staff training. This position offers a varied workload within a supportive team environment, opportunities for professional development, and a chance to contribute to digitalization initiatives within the public sector, making it an attractive opportunity for a service-oriented IT professional.

Required Skills

Education

Completed vocational training as an IT Specialist, Administrative Assistant, or comparable qualification.

Experience

  • Professional experience in IT support or helpdesk
  • Ability to work independently, reliably, and meticulously

Languages

German (Fluent)English (Basic)

Additional

  • Class B driving license required.