IT Service Engineer - Service Desk | IT Service Engineer (m/w/d) - Service Desk

Job Summary

This IT Service Engineer role involves providing essential 1st and 2nd-level support, focusing on resolving customer inquiries and documenting them within an ITSM system. Day-to-day tasks include end-user support for standard software like MS Office and Adobe, common operating systems, and the Microsoft 365 environment. The position also entails remote client maintenance, Citrix support, Mobile Device Management, and Active Directory Management. This is an attractive opportunity for a detail-oriented professional with strong problem-solving skills, customer orientation, and a team-player attitude, offering a permanent contract, flexible working hours, and opportunities for professional development within a future-oriented IT company.