Patient Service Manager for Digital Services | Patientenservicemanager (m/w/d) für digitale Services

Job Summary

This role is for a Patient Service Manager focusing on digital services within a university hospital setting in Kiel, Germany. The successful candidate will be instrumental in shaping the digitalization of healthcare, specifically enhancing the 'Mein UKSH' patient portal. Day-to-day responsibilities include managing the digital inbox for patient and user inquiries, providing training and support for digital tools, and fostering a network across clinical departments and IT to continuously improve the digital patient journey. The role requires a blend of technical understanding, strong communication, and organizational skills, with a keen eye for clinical processes. This is an attractive opportunity for someone passionate about digital transformation in healthcare, offering the chance to make a direct impact on patient care and staff efficiency.