Support Engineer | Support Engineer (m/w/d)

Job Summary

This Support Engineer role focuses on ensuring high customer satisfaction by professionally handling inquiries and independently commissioning systems. The successful candidate will collaborate closely with internal Customer Success and Development teams to optimize commissioning and support processes. A key aspect of the role involves contributing to strategies for efficiency enhancement through appropriate tools, processes, and resources, while consistently meeting agreed-upon service level agreements. This position is ideal for an experienced professional with a technical background, strong analytical skills, and a customer-friendly demeanor who is eager to take on responsibility for complex infrastructure projects and contribute to a company's success story.