IT Project and Process Manager | IT-Projekt-und Prozessmanager (m/w/d)

Job Summary

As an IT Project and Process Manager, you will be instrumental in steering and coordinating international e-commerce projects, from advancing the online shop to integrating new marketplaces. A key part of your role will involve analyzing and optimizing e-commerce processes, including order fulfillment, payment, shipping, returns, and customer service. You will act as a crucial link between e-commerce and software development, translating business requirements into actionable user stories and tasks. This position requires strong organizational skills for planning and moderating project meetings, sprints, and reviews, as well as prioritizing the backlog in close collaboration with departments. You will also support change management and conduct internal training for new processes and systems, contributing to the company's continued success in a dynamic, international environment.