IT Support Specialist | IT-Supporter (m/w/d)
BFI Informationssysteme GmbH
Job Summary
This role involves providing essential 1st and 2nd level IT support, ensuring smooth operations for users within a dynamic IT service environment. The specialist will be responsible for handling electronic tickets, managing user inquiries, and supporting the deployment and setup of IT hardware like PCs, laptops, and tablets. Key tasks include on-site assembly and cabling of workstations and desktop devices, alongside software installations following established scripts. The position is ideal for professionals with a background in IT system integration, strong hardware knowledge, and experience with ticketing systems, offering the chance to gain valuable experience in complex project environments and potential for client takeover.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in 1st and 2nd level support
- Professional experience with hardware technology and installation
- Professional experience with ticketing systems
- Opportunities for career starters and lateral entrants
Languages
Additional
- Location: Östringen
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