IT Customer Support Specialist | IT-Kundenbetreuer/in (m/w/d)

Job Summary

This role is for an IT Customer Support Specialist passionate about making IT processes simpler and more effective for clients, particularly within municipal IT systems and telephony. Day-to-day, you will be responsible for implementing customer and product requirements, setting up and delivering IT systems, providing telephone support, and creating comprehensive documentation. The ideal candidate will possess a solution-oriented and independent work style, strong analytical skills, and enthusiasm for new technologies. You will thrive in a collaborative environment, contributing to a company that values flat hierarchies, quick decision-making, and offers excellent opportunities for professional development in a supportive team.