IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential 1st Level IT support, customer service, and technical administration for a leading IT service provider in Europe, specifically supporting Deutsche Bank's end-users. Day-to-day tasks include assisting with Windows notebooks, MacBooks, iPhones/iPads, managing loan devices, and handling inquiries in both German and English. The ideal candidate will have a background in IT system integration or a similar field, with experience in supporting Apple and Windows products, and proficiency in ServiceNow, Active Directory, VPN, and IP telephony. This position offers excellent career prospects, modern workplaces, and the chance for a permanent role within a highly innovative IT company.