IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Frankfurt am Main, Hessen, Deutschland
Published Aug 28, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 1st Level IT support, customer service, and technical administration for a leading IT service provider in Europe, specifically supporting Deutsche Bank's end-users. Day-to-day tasks include assisting with Windows notebooks, MacBooks, iPhones/iPads, managing loan devices, and handling inquiries in both German and English. The ideal candidate will have a background in IT system integration or a similar field, with experience in supporting Apple and Windows products, and proficiency in ServiceNow, Active Directory, VPN, and IP telephony. This position offers excellent career prospects, modern workplaces, and the chance for a permanent role within a highly innovative IT company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or a comparable qualification

Experience

  • • Professional experience in IT support for Apple and Windows products and operating systems

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified