IT Support Specialist | IT Supporter (m/w/d)
IFAS Personalmanagement GmbH
Job Summary
Are you passionate about IT and enjoy supporting projects and customers? This IT Support Specialist role in Rostock offers an exciting opportunity to join expert teams, manage IT tickets, and provide crucial first-line support. You'll be responsible for identifying and resolving technical issues via various channels, configuring software and hardware, and contributing to system migrations. The position also involves creating and updating essential documentation for end-users and the support team. This full-time, permanent role with an attractive salary and benefits, including a 500€ starting bonus and potential for direct client takeover, is ideal for a service-oriented professional with strong communication skills and a background in IT systems.
Required Skills
Education
Completed vocational training in IT, preferably as an IT Specialist for System Integration or a comparable qualification
Experience
- Completed vocational training in IT, preferably as an IT Specialist for System Integration or comparable qualification
- Good knowledge of MS operating systems and standard software (e.g., Microsoft Office, Windows 10, Windows 11, Jira, Confluence)
- Cross-functional thinking within IT Service Management
- High degree of customer, service, and solution orientation
Languages
Additional
- Not specified
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