Specialist Digital Customer Interface | Referent Digital Customer Interface (m/w/divers)

Job Summary

This role involves developing and implementing a customer-centric, agile product and service management strategy for digital customer interfaces, taking full responsibility for specific digital products and applications. The specialist will contribute to the ongoing development of the digital customer interface strategy, assess the business impact of digital initiatives, and lead the rollout of digital applications with both internal and external clients. Key requirements include a degree in Business Informatics, Industrial Engineering, or Economics with strong IT and business knowledge, extensive professional experience in project or product management within a digitalization context, and expertise in agile methodologies. The position offers an opportunity to drive digital transformation within a leading aviation services provider, fostering a digital culture and entrepreneurial thinking.