Technical Support Specialist (Career Changer Welcome) | Mitarbeiter/in technischer Support (Quereinstieg möglich)

Job Summary

This role involves providing technical support for lighting systems and locking technology. The successful candidate will be the primary point of contact for customer inquiries, handling them reliably via phone and electronic tickets. Key responsibilities include applying technical expertise to resolve issues and guide customers. The position requires strong analytical and problem-solving skills, a customer-oriented mindset, and excellent communication abilities. While prior experience in this specific field is a plus, individuals with general technical aptitude are encouraged to apply, as career changers are welcome. The company offers a modern work environment, including height-adjustable desks and high-resolution monitors, with options for remote work and outdoor workspaces. This is an attractive opportunity for someone seeking a supportive team, continuous learning, and a competitive compensation package.