IT Service Level Manager | IT-Service Level Manager*in

Kölner Verkehrs-Betriebe AG

Köln, Nordrhein-Westfalen, Deutschland
Published Aug 26, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Level Manager who will be instrumental in coordinating financial planning, ensuring smooth IT operations, and managing service level agreements. Day-to-day, you will oversee the introduction of new software, monitor IT service levels, and administer the entire process chain from order to investment completion, always keeping an eye on costs and compliance. The ideal candidate will possess a strong background in IT, cost accounting, and controlling, coupled with excellent organizational and communication skills. This position offers the opportunity to drive new solutions, work closely with various departments, and contribute to the company's commitment to sustainability and innovation in urban mobility.

Required Skills

Education

Degree in Business Administration, Business Informatics, or comparable field

Experience

  • Several years of experience in IT
  • Professional experience in cost accounting and controlling
  • Experience with budget and milestone controls in IT projects

Languages

German (Fluent)

Additional

  • Not specified