ServiceNow Administrator | ServiceNow Administrator (m/w/d)

Job Summary

This role involves the operational management and administration of the ServiceNow platform, including daily checks, patching, and incident resolution. The administrator will be responsible for designing, implementing, and enhancing technical ServiceNow components and interfaces, ensuring stable operation, and integrating new modules. Key responsibilities also include conducting analyses and troubleshooting in 2nd-level support, managing internal and external developers for projects, and implementing upgrades and changes to existing ServiceNow functionalities. The ideal candidate will possess a degree in computer science or equivalent, coupled with ITIL certification and significant experience in IT Service Management and ServiceNow administration, making them a crucial part of maintaining and evolving the company's IT service infrastructure.