Service Engineer | Service Engineer (m/w/d) - 281123-7-STA
BFI Informationssysteme GmbH
Job Summary
This Service Engineer role involves providing comprehensive onsite and remote IT support for a leading IT service provider in Stadtallendorf. Day-to-day tasks include installing and upgrading standardized hardware and software, managing user accounts, handling UCC hardware requests, and processing repair orders for mobile devices. The ideal candidate will have a background in IT, experience with MS Active Directory and client-side hardware, and a strong customer service orientation. This position offers an attractive opportunity to gain valuable experience in complex project environments, with possibilities for further training and potential client takeovers, making it suitable for both experienced professionals and career starters.
Required Skills
Education
Completed vocational training in IT or equivalent
Experience
- Professional experience in IT and/or relevant vocational training
- Experience in MS Active Directory and network environments
- Good hardware knowledge in the client area (HP, Lenovo etc.)
- Experience in customer support
Languages
Additional
- Driving license Class 3/B
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