IT Supporter | IT-Supporter (m/w/d)

Job Summary

This role at FERCHAU offers an ambitious IT Supporter the opportunity to contribute to innovative projects for leading clients across various technology sectors. Day-to-day, you will provide crucial technical support to users and system administrators at both server and client levels, independently handling first and second-level support tickets. A key part of the role involves conducting user training and introductions, as well as actively contributing to the development and improvement of the helpdesk team's knowledge base. This position is attractive due to its focus on continuous learning, diverse project exposure, and the chance to work with a team that values expertise and technological advancement. It's an ideal fit for someone looking to advance their IT career in a dynamic environment.