IT Support Specialist - First & Second Level Support | IT-Support-Spezialist (m/w/d) - First & Second Level Support

Job Summary

This role is perfect for an IT professional eager to apply their expertise in a dynamic support environment. You will be the primary point of contact for users, providing essential first and second-level IT support, handling everything from installing and configuring hardware like PCs, notebooks, and mobile devices, to resolving inquiries via ticketing systems, phone, and email. A key part of your day will involve administering Windows systems and common business software, as well as actively contributing to IT projects and the continuous improvement of the IT infrastructure. This position offers an exciting opportunity to grow your skills within a supportive team, with the added benefit of a permanent contract and excellent chances for direct employment with a reputable company in the mechanical engineering sector.