Technical Support Specialist for Label Printers and Labeling Systems | Technischer Support Mitarbeiter für Etikettendrucker und Etikettiersysteme (m/w/d) in Karlsruhe

Job Summary

Join a leading European manufacturer of innovative labeling systems as a Technical Support Specialist in Karlsruhe. In this role, you will provide comprehensive software and hardware support for label printers and labeling systems to national and international customers, dealers, and sales representatives. Your day-to-day will involve assisting with software setup, system integration, troubleshooting, and conducting firmware/driver/software testing. You will also be responsible for developing new features, planning support tasks, and delivering engaging training sessions for customers, including creating and updating training materials. This position is ideal for a technically skilled and quality-oriented professional with strong communication abilities, looking to work autonomously in a dynamic, customer-facing environment.