IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the first point of contact for users experiencing technical issues. Day-to-day responsibilities include providing user support for disruptions and problems, identifying and verifying error messages, and resolving issues remotely. The specialist will also prioritize and classify requests using a ticketing system and maintain data and documentation in a knowledge base. This position offers an attractive compensation package, comprehensive support, and opportunities for professional development within a leading IT service provider in Germany, making it an excellent opportunity for professionals looking to advance their career in IT support.