IT Support Specialist | Fachinformatiker (m/w/d)

Deutsche Zentralbibliothek für Medizin (ZB MED) - Infor­mations­zentrum Lebens­wissen­s...

Köln, Nordrhein-Westfalen, Deutschland
Published Aug 25, 2025
Full-time
No information

Job Summary

This role involves providing essential 1st and 2nd-level IT support, handling a variety of IT issues and requests via phone, email, and ticketing systems. The specialist will be responsible for setting up new workstations, including the installation of Windows and Linux operating systems and application software, and onboarding new employees to IT systems. Key duties also include user management in Active Directory and maintaining IT documentation. This position offers a dynamic work environment at ZB MED, a national infrastructure and research center for life science data, supporting critical research for human and environmental well-being. It's an excellent opportunity for someone with a strong IT background and a passion for problem-solving to contribute to a significant scientific mission.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist in Application Development or System Integration) or equivalent qualifications

Experience

  • Professional experience in IT support and ticketing systems (ideally)
  • Initial experience with Open Source

Languages

German (Fluent)English (Fluent)

Additional

  • Cologne location; Fixed-term for two years; Part-time suitable if full coverage is ensured; Knowledge of library operations/systems is advantageous.