IT Support Specialist | Mitarbeiter*in IT-Support
AWO Bezirksverband Potsdam e.V.
Job Summary
This role is for an IT Support Specialist, specifically an Endpoint Administrator, within the AWO IT department in Potsdam. The successful candidate will be the primary contact for employee IT support, responsible for installing and configuring IT hardware, planning system upgrades in coordination with departments, and monitoring and documenting IT and service processes. They will also implement solutions, manage operational handover, and continuously optimize systems. This position offers a diverse range of tasks within a supportive team, focusing on ensuring smooth IT operations and user satisfaction. It's an excellent opportunity for someone with a strong technical background in Microsoft environments and network technology to contribute to a vital IT team.
Required Skills
Education
Completed vocational training as an IT Specialist or a technical university degree (Fachhochschulabschluss)
Experience
- Professional experience in IT support and administration
- Experience with Microsoft operating systems and Windows domain administration
- Experience with Exchange Server 2016 or newer
- Knowledge of network technology
- Knowledge of common MS Office applications
- Experience with Citrix/VDI preferred
Languages
Additional
- Driver's license (PKW Führerschein)