IT Helpdesk / IT Client Support Specialist | Mitarbeiter (m/w/d) IT-Helpdesk / IT-Clientsupport
Avedo Rostock GmbH Niederlassung Stralsund
Job Summary
This full-time, permanent position is for an IT Helpdesk / IT Client Support Specialist to join Ströer X GmbH, part of the Ströer Group, a specialist in dialogue and direct marketing. The role involves providing first-level IT support across all company locations via remote assistance, on-site visits, and phone. Key responsibilities include logging incoming IT issues, analyzing and resolving IT disruptions, managing tickets, and assisting external IT service providers. The specialist will also be involved in Active Directory management and contribute to IT infrastructure administration and projects, such as software packaging and asset management. This role offers an engaging work environment within an MDAX-listed corporation, flexible working hours, comprehensive onboarding, and opportunities for professional development.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or a comparable qualification
Experience
- • Professional experience in IT support or a technically oriented role
Languages
Additional
- Driver's license Class B; Willingness to perform; Holistic thinking; Teamwork ability; Strong customer orientation; Service orientation; Confident demeanor, even under pressure; Ability to work from Rostock or Neubrandenburg