IT Service Technician - Onsite Support | IT-Servicetechniker - Onsite Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in onsite support, responsible for providing comprehensive IT assistance to users. Day-to-day tasks include managing incoming support requests via phone and email, resolving tickets remotely and on-site, and performing software installations and configurations. The technician will also be involved in setting up and deploying new hardware like PCs, laptops, printers, and mobile phones, coordinating IT-related office moves, and actively participating in IT projects. This position is ideal for someone with practical experience in 2nd-level and on-site support, who enjoys independent work and possesses strong customer and service orientation. The company offers a stable, varied work environment within a family business, featuring opportunities for professional development and various employee benefits.