Specialist Platforms & Promotions | SAMSUNG - Specialist Platforms & Promotions (m/w/d)

Job Summary

This role is ideal for a detail-oriented professional eager to support the operational backbone of an e-commerce platform, specifically focusing on promotions and customer order management. Day-to-day tasks involve setting up and managing promotions, conducting quality assurance tests for services and digital offerings, and resolving customer order issues in collaboration with customer service. The specialist will also handle GDPR requests, communicate with IT systems and global online shop support teams, and monitor incoming customer orders to identify and fix potential issues. Key requirements include a degree in Business Administration, Logistics, IT, or Accounting, coupled with experience in e-commerce operations, fulfillment, and ERP systems. The position demands strong communication skills, a solution-oriented approach, and excellent proficiency in both English and German.