Specialist Platforms & Promotions | SAMSUNG - Specialist Platforms & Promotions (m/w/d)

matchING Engineering GmbH

Frankfurt am Main, Hessen, Deutschland
Published Aug 21, 2025
Full-time
No information

Job Summary

This role is ideal for a detail-oriented professional eager to support the operational backbone of an e-commerce platform, specifically focusing on promotions and customer order management. Day-to-day tasks involve setting up and managing promotions, conducting quality assurance tests for services and digital offerings, and resolving customer order issues in collaboration with customer service. The specialist will also handle GDPR requests, communicate with IT systems and global online shop support teams, and monitor incoming customer orders to identify and fix potential issues. Key requirements include a degree in Business Administration, Logistics, IT, or Accounting, coupled with experience in e-commerce operations, fulfillment, and ERP systems. The position demands strong communication skills, a solution-oriented approach, and excellent proficiency in both English and German.

Required Skills

Education

Degree in Business Administration, Logistics, IT, Accounting, or comparable qualification

Experience

  • Professional experience in shop business operations and fulfillment
  • Experience working with multiple parties, including 3PL
  • Experience with online shop systems (SAP Hybris beneficial)
  • Experience with ERP systems
  • Experience with process documentation and optimization
  • Experience communicating with C-level
  • Experience with overall e-store processes for efficient communication

Languages

German (Fluent)English (Fluent)

Additional

  • Minimum contract duration of 18 months (employee leasing arrangement)