IT & Process Management Specialist | Mitarbeiter (m/w/d) EDV & Prozessmanagement

Job Summary

This role is ideal for an IT professional eager to not only resolve immediate issues but also actively shape future processes within an organization. The successful candidate will serve as the primary point of contact for IT support, addressing hardware and software problems, and providing user assistance. A key part of the role involves supporting and optimizing ERP software, including system maintenance and customization. Furthermore, the specialist will be instrumental in process management, analyzing existing workflows, proposing improvements, and aiding in their implementation. The position also includes participation in internal projects from planning to execution, along with various administrative tasks such as documentation and creating training materials. This is a full-time, permanent position for someone who is proactive, structured, and enjoys collaborative problem-solving.